Last updated: 18th November 2022
1. Introduction and your agreement to this Privacy Policy
1.1 Welcome to www.wellcooked.com.au (Website). This Website is owned and operated by The Nile Group Pty Ltd (Company), an Australian company limited by shares.
1.2 This privacy policy (Privacy Policy) is deemed to be incorporated into this Website's terms and conditions of use (Terms of Use), which are available on this Website and which you should read together with this Privacy Policy.
1.3 The Terms of Use, including this Privacy Policy, govern your access to and use of this Website and the collection, use and disclosure of personal information (ie information or opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion) (Personal Information) by the Company. By accessing or using this Website you are deemed to agree to the Terms of Use, including this Privacy Policy. If you do not agree to the Terms of Use or this Privacy Policy, you must immediately exit and not access or use this Website.
1.4 Capitalised terms used but not defined in this Privacy Policy have the meaning given to them in the Terms of Use.
2. Collection of Personal Information
2.1 Personal Information collected by the Company may include: (i) User Registration Information provided by Users to the Company (which may include some or all of the following, a User's: email address; name; title; date of birth; home address; country of residence; telephone number; employer / organisation name; office address; payment details; and billing address); (ii) any Personal Information Users volunteer while using this Website; and (iii) Personal Information about Users from other sources, such as public records or bodies or private organisations.
2.2 If you do not provide any requested Personal Information to the Company, the Company may not be able to provide you with access to and use of this Website, the Website Material and the Services, or the Company's other products and services.
3. Cookies
The Company may place a "cookie" (a small text file) on any computer you use to access this Website, which, among other things, assists the Company in providing you with an easy-to-use Website. When you revisit this Website, the cookie will enable the Company to recognise you as a previous User. More information on cookies can generally be found in the "help" (or similar) section of your computer's internet web browser.
4. Use of Personal Information
The Company may use (and you consent to the Company using) your Personal Information: (i) for the purposes for which it is collected and for any related purposes, including: (a) to provide this Website, the Website Material and the Services to you; (b) to manage the Company's relationship with you; and (c) to obtain professional, financial, technical, administrative or other advice and services in connection with the operation of the Company's business; (ii) for direct marketing, including to provide you with information about: (a) this Website, the Website Materials and the Services; and (b) the Company's other products and services; (iii) to provide you with information about products and services available from its affiliated entities; (iv) to provide you with information about products and services available from unrelated third party entities; (v) to investigate, prevent or take action regarding any breach or suspected breach by you of the Terms of Use or any law; and (vi) as required or authorised by or under law, and for any other purpose to which you subsequently consent from time to time.
5. Disclosure of Personal Information
The Company may disclose (and you consent to the Company disclosing) your Personal Information: (i) for the purposes for which it is collected and for any related purposes, including: (a) to any person where necessary or desirable in connection with the provision of this Website, the Website Materials and the Services to you; (b) to any person where necessary or desirable in connection with the management of the Company's relationship with you; and (c) to the Company's external advisors, service providers, subcontractors and suppliers, so that they can provide professional, financial, technical, administrative or other advice and services in connection with the operation of the Company's business; (ii) to its affiliated entities for the purpose of such affiliated entities contacting you about their products and services; (iii) to any person who acquires or expresses an interest in acquiring all or any part of the Company' s business; (iv) to any person where necessary or desirable in connection with the Company investigating, preventing or taking action regarding any breach or suspected breach by you of the Terms of Use or any law; and (v) to any person as required or authorised by or under law, and to any other person to which you subsequently consent from time to time.
6. Trans-border data flows
The Company may transfer (and you consent to the Company transferring) your Personal Information outside of Australia where the transfer is necessary for one or more of the purposes contemplated by the Terms of Use or this Privacy Policy.
7. Data quality
The Company takes reasonable steps to make sure that the Personal Information that the Company collects, is accurate,and complete. The company takes reasonable steps to make sure that the Personal Information that it uses or discloses is accurate, up to date, complete and relevant.
8. Security
The Company takes reasonable steps to protect the Personal Information that the Company holds from misuse and loss and from unauthorised access, modification or disclosure. The Company takes reasonable steps to destroy or permanently de-identify any Personal Information that is no longer needed for any purpose.
9. Access to and correction of your Personal Information
9.1 You may (free of charge) request that the Company confirm whether it holds any Personal Information about you and, where applicable, request that the Company provide you with a copy of your Personal Information. Where the Company agrees to provide you with a copy of your Personal Information, the provision of such Personal Information may be subject to the payment of an administrative charge by you. The Company will require adequate proof of your identity before disclosing any Personal Information to you.
9.2 If you are able to establish that your Personal Information is not accurate, complete or up to date, the Company will take reasonable steps to correct such Personal Information so that it is accurate, complete and up to date. If you and the Company are unable to agree about whether your Personal Information is accurate, complete and up to date and you request that the Company associate with your Personal Information a statement claiming that such Personal Information is not accurate, complete or up to date, the Company will take reasonable steps to do so.
9.3 The Company may refuse to provide you with a copy of or to correct your Personal Information in certain circumstances, but will provide you with reasons for its refusal to do so.
9.4 Any complain that you make regarding the handling of your personal information will be dealt with promptly and in accordance with the Privacy Act 1988.
10. Contacting the Company
All correspondence to the Company, including any queries you may have regarding your use of this Website or this Privacy Policy, should be sent to:
Address: 42 Apex Drive, Truganina VIC 3029
